How can I know your product is legit?
All HGH and peptide products sold on Royalislabs.com are lab tested by Janoshik to ensure maximum quality. If a product is not tested, the Royalis FAQ says it will not be sold.
FAQ
Direct answers. No forum language.
Questions are grouped by the anxieties that matter: third-party testing, domestic delivery, payment clarity, replacement review, and research-use limits.
Testing
Can I match a product to its report?
Products are paired with Janoshik reports that can be viewed and matched to the published batch information.
Is Bacteriostatic Water required?
Yes. The Royalis FAQ says all HGH and peptides ship in lyophilized form and must be reconstituted with Bacteriostatic Water, which is sold separately.
Shipping
Where do orders ship from?
Orders can only be shipped to addresses within Canada. The Royalis FAQ says orders ship domestically via Canada Post, including Flex Delivery and PO boxes.
How discreet is the packaging?
The Royalis FAQ describes Canada Post domestic delivery in discreet packaging.
How long does shipping take?
Most orders ship the same business day by Canada Post, with standard delivery ETAs averaging 1-2 business days. Remote areas or Canada Post delays may take longer.
Is tracking provided?
Tracking is available for all orders. The Royalis FAQ advises checking spam if tracking is not received within 1 business day of order confirmation.
Returns
What is the Refund and Return Policy?
The Royalis FAQ says all sales are final and returns are not accepted due to the nature of the products and inventory.
What if I have a quality concern?
The Royalis FAQ asks customers to consult by email so Royalis Labs can try to assist. It also states product quality is independently assessed by third-party laboratory testing.
Research use
Are these products for research purposes?
Royalis positions the catalogue as pharmaceutical-grade peptide products for research purposes, with published lab results for verification.